Get support

Answers and advice

Get Product Help

We provide answers the way you want to receive them. Go online anytime with our self-help services. Access our knowledgebase, online forum (Sage City), and training. Even get Sage advice. Because your success is our business.


Get assistance


You need help.
We have answers.

For Sage Business Care customers

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For Sage Payment Solutions customers

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Need help from an accountant or bookkeeper

Locate an Accounting Professional

Online, fast help

Visit our online portal for up-to-date info, ideas for troubleshooting, and more.

Discuss online with peers and experts

Use our online community (Sage City) to ask questions, collaborate, share ideas, and solve issues with fellow customers, Sage employees, and product experts.

Chat about general service issues.

Use Sage Live Chat to update your account, discuss payment options, or track your order.

Call: 866-996-7243 (SAGE)

Chat about product support.

Get technical issues ironed out online, real-time. Some of the options require you to logon.

Training through Sage University

product training at Sage U

Learn about products

Whether you are just getting started, looking to increases your knowledge, or want to know everything about your Sage product, Sage University is your training resource. You’ll find that we have hundreds of courses designed for multiple experience levels and job roles. Choose a product.

business training at Sage University

Learn for career enhancement

We realize that product knowledge is even more powerful when accompanied by leadership education and professional development courses. Additionally, we recognize your need to fit training into your busy schedule. With that in mind, If you prefer online, on-demand, 24/7 access, we have it. If you prefer online, live, instructor-led training, we have it. Maybe you prefer the classroom? We have that, too—lecture and hands-on lab courses. What are you looking for?


Engage in our online community
Sage City has 150,000 online members

get product help

Get Sage product help in the support communities.

Join support groups and ask questions, collaborate, share ideas, and solve issues with fellow customers, Sage employees, and product experts.

get business help

Get general business help in the business communities.

Get ideas about accounting, sales, HR, IT, and construction from other people in those areas and industries.

Nexus: G-WEBCD5